Effective Date: January 1, 2025
Custom Voice Agents provides custom AI voice agent development services for businesses. Our services include consultation, development, training, integration, and ongoing support for AI-powered phone systems.
Source Code Ownership: All source code, algorithms, and technical infrastructure developed by Custom Voice Agents remains the exclusive property of Custom Voice Agents. Clients receive a license to use the service but do not own the underlying technology.
Client Content: Clients retain ownership of their business-specific content, including scripts, brand voice guidelines, and training data provided to us.
All AI voice agents are hosted and maintained on infrastructure owned and managed by Custom Voice Agents. This ensures optimal performance, security, and continuous updates without requiring technical management from clients.
No Warranty: The AI voice agent service is provided "as is" without warranties of any kind, either express or implied.
Limitation: Custom Voice Agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from the use or inability to use the service.
AI Limitations: Clients acknowledge that AI technology may produce unexpected responses. Custom Voice Agents is not liable for any issues, misunderstandings, or losses caused by AI agent interactions with end users.
We provide ongoing monitoring and support for all deployed voice agents. Support includes performance monitoring, regular updates, and direct access to our support team during business hours.
Services are billed according to the pricing structure outlined on our website. Setup fees are due upon contract signing, and monthly fees are billed in advance on a recurring basis.
Either party may terminate the service with 30 days written notice. Upon termination, access to the AI voice agent will be discontinued, and any outstanding fees must be paid in full.
We reserve the right to modify these terms at any time. Clients will be notified of any material changes via email at least 30 days before the changes take effect.
For questions about these Terms of Service, please contact us through our AI voice agent or via the contact methods provided on our website.